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Another asset of care is its ability to offer its customers a personalised follow-up with a reinforced warranty for both general product questions and technical issues. this is possible through client-oriented communication platform for phone, fax and e-mail.
Warranty. CARE offers 2 years warranty on wearing parts and 5 years warranty on the frame (depending on the model). Extensive testing allows CARE to provide a generous warranty, compared to general industry standards, and offers a base of confidence to its clients.
Inform. This is the CARE hotline vocation. A service handled by specialists who answer all questions from CARE customers. To understand how to use
the equipment, to explain the progress of a program… any question, from the simplest to the most difficult ,that the experts will answer to.
Repair. The after sale service is there to help in case of any technical issues. CARE will ensure the recovery of the product, repair or replace the product and return a fully functional product to its client. This is the CARE warranty.